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Hours of Building Operation
Gateway Center is staffed to provide full property services during normal business hours, 8:00 a.m. to 5:00 p.m., Monday through Friday. During this time, the building's engineering staff will be on site to perform maintenance and other necessary services. Heating and air conditioning will be provided during normal hours of operation - from 7:00 a.m. to 7:00 p.m. Monday through Friday and 8:00 a.m. to 1:00 p.m. on Saturday.
The building will not be open on the following holidays: Christmas Day, Thanksgiving Day, Fourth of July, and Labor Day. It will be necessary to use your card access badge to gain entry.
Maintenance and Repairs
The Landlord is responsible for maintenance of all public and common areas of the building, including lobbies, stairs, elevators, corridors and restrooms as well as all windows, heating and air conditioning, electrical and plumbing systems. Lincoln Harris, building management, will maintain all building standard items such as: (a) air conditioning system, (b) building standard lights, (c) doors and (d) windows within your office space.
Any non-standard item such as: (a) moving equipment or furniture, (b) replacing lights in systems (cube) furniture, (c) mounting pictures or white boards, (d) changing door locks, etc. shall be provided by engineering at market rate which is currently $25.00 per hour.
Should a request you make fall outside the scope of building standard services, you will be informed prior to work taking place.
Temperature Control
Gateway Center is equipped with a state of the art control system which gives the building a distinct advantage over conventional systems by more accurately managing the building's heating and air conditioning equipment to keep you comfortable and reduce the amount of energy being used.
The normal temperature settings for the building are: interior zones (away from the windows) 74 - 76 degrees and exterior zones (windows) are 72 - 74 degrees in the winter and 74 - 76 degrees in the summer time.
The temperature in a work area can be adjusted by and adjustable lever on the thermostat. If you are uncomfortable, please call Lincoln Harris at 704.388.2778, bank associates should call the Corporate Workplace at 800.698.4400. Hot/Cold calls are treated as urgent and are usually handled within 30 minutes of receiving the call.
After Hours Heating/Air Conditioning and Lighting
Loading Dock Area
The loading Dock is located off of Johnson & Wales Way (Formerly 4th Street). The building has one (1) primary freight elevator. The Loading Dock is open 24 Hours Monday - Friday. It is closed on the weekends and re-opens on Sundays at 11:00PM. Please contact Security at 704-386-0483 with any questions or concerns. |